Privacy Policy
Last Updated: October 18, 2025
Our Commitment: Your privacy matters to us. We collect only what we need to provide you with great service, and we never sell your personal information.
1. Information We Collect
We collect information to provide better services to our customers. The types of information we collect include:
Information You Provide
- Contact Information: Name, email address, phone number, and shipping address when you place an order or contact us
- Payment Information: Processed securely through Amazon's payment systems (we do not store credit card information)
- Communication Data: Messages you send us through our contact form or email
Information Collected Automatically
- Usage Data: Pages visited, time spent on site, links clicked, and browser type
- Device Information: IP address, device type, operating system, and unique device identifiers
- Cookies: Small data files stored on your device to improve your browsing experience
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your order status, shipping updates, and customer service inquiries
- Improve our website, products, and services
- Send promotional emails (only if you opt in—you can unsubscribe anytime)
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Amazon: For order fulfillment and payment processing
- Shipping Carriers: To deliver your orders (e.g., USPS, UPS, FedEx)
- Service Providers: Third-party companies that help us operate our website and business (e.g., email services, analytics providers)
- Legal Authorities: If required by law or to protect our rights and safety
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.
You can control cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features of our website.
5. Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing emails by clicking the "unsubscribe" link in any email
- Do Not Sell: We do not sell your personal information
To exercise any of these rights, contact us at support@tryshroomsy.com.
7. Children's Privacy
Our website and products are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
8. Third-Party Links
Our website may contain links to third-party websites (such as Amazon). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
- Email: support@tryshroomsy.com
- Phone: (646) 665-2690 (Mon-Fri, 9 AM - 5 PM EST)
- Mail: Shroomsy, 2650-1 Sunrise Hwy #1040, East Islip, NY 11730, United States